We apologise for any inconvenience, but our online claims portal is currently unavailable due to maintenance. To make a claim please call the Tesco Mobile Protect team on 0345 030 3290.

Lines are open 8am-9pm Monday to Friday, 8am-8pm on Saturday and 9am-6pm on Sunday. Calls to 03 numbers cost the same as calls to UK landlines starting 01 and 02. Calls from landlines and mobiles are included in free or inclusive calls packages.